Writefully: Customizable Bundle Builder for a Dynamic E-commerce Experience

Writefully

Writefully

UX/UI, E-commerce

UX/UI, E-commerce

April 2021

April 2021

Writefully: Customizable Bundle Builder for a Dynamic E-commerce Experience

Writefully

UX/UI, E-commerce

April 2021

Writefully is a bespoke e-commerce website designed with a customizable bundle builder. It enables users to personalize and order tailored copywriting service packages, creating a dynamic and user-centric shopping experience.

As the Lead Designer, my involvement in this project was extensive and multifaceted. I was pivotal in translating my client's vision into a functional e-commerce experience, from conceptualization to execution, while championing user needs and maintaining a cohesive brand identity.

As the Lead Designer, my involvement in this project was extensive and multifaceted. I was pivotal in translating my client's vision into a functional e-commerce experience, from conceptualization to execution, while championing user needs and maintaining a cohesive brand identity.

Here's how it works:

The Bundle Builder was designed with two entry points


  1. Fixed bundle:

    Predetermined combinations of services, variables, and level of assistance suitable for industry type and company size. A user can discover these bundles from the ‘Find your industry’ tool. 

  1. Flexible bundle:

    Bundles created by the user from scratch – composed of interchangeable services and a unique selection of variables and quantities. 


After bundle configuration, the user is guided through multiple steps


  1. Choose assistance:

    For flexible bundles, the user chooses the level of assistance they want applied to their bundle (add-ons that increase the price). For fixed bundles, it’s predetermined.

  2. Write an overview of you:

    The user is asked to write a brief overview of who they are to offer context to the client upon receipt of the order. 

  3. Choose a payment model:

    The final step prompts a choice of how to pay, either as a one-off purchase or by subscription. For subscriptions, the user can choose how often to pay. They are presented with discounted values and recommendations.

    Additionally, every choice, piece of content, price, and, conditional combination was also fully configurable in the CMS, offering full control to the client.

Sitemap

Writefully sitemap with pages divided between content and ecommerce types

User flow

My involvement

My involvement

  • Conducted user research and aligned business goals
  • Designed optimized site maps and user flows
  • Developed UI through wireframing and prototyping
  • Strategically planned features like the Bundle Builder
  • Presented designs, iteratively refined designs based on client feedback
  • Collaborated closely with Lead Developer for feasibility
  • Created Writefully's brand identity with custom illustrations
  • Advocated for user-centric design principles
  • Oversaw design implementation within project constraints

Project challenges

Balancing an ambitious project scope with a limited budget, requiring innovative solutions to deliver high quality. 
Accommodating Writefully's evolving content offerings within the design framework demanded flexibility and adaptability throughout the project lifecycle. Ensuring a seamless user experience while incorporating diverse service options and payment models required continuous iteration and refinement. 
Despite these challenges, I embraced each obstacle as an opportunity to innovate and deliver a successful solution that exceeded client expectations. The result was a streamlined and intuitive e-commerce experience that enhanced Writefully’s online presence and service offerings.

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